Terms of service

Overview

Welcome to The Ear Seed Co.

By accessing or using our website, purchasing products, or interacting with our services, you agree to these Terms of Service.

If you do not agree with these terms, please discontinue use of the website.

Product Information

The Ear Seed Co provides ear seed products designed to support wellness practices and self-care rituals.

While ear seeds may support relaxation, stress management, sleep quality, and general wellbeing, individual results vary.

Our products are not intended to diagnose, treat, cure, or prevent any disease.

Health Disclaimer

The information provided on this website is for educational and informational purposes only.

It should not be considered medical advice and is not a substitute for consultation with a qualified healthcare professional.

Always seek professional medical advice regarding any health concerns.

Do not disregard professional medical advice based on information found on this website.

Orders

We reserve the right to:

  • Refuse or cancel any order

  • Limit product quantities

  • Correct pricing errors

  • Modify or discontinue products without notice

An order confirmation email does not guarantee acceptance of an order.

Pricing

All prices are listed in New Zealand Dollars (NZD) unless otherwise stated.

Prices may change at any time without prior notice.

Shipping

We aim to dispatch orders promptly; however, shipping times are estimates only.

The Ear Seed Co is not responsible for delays caused by postal carriers, customs processes, weather conditions, or circumstances beyond our control.

Returns & Refunds

Due to hygiene considerations, opened or used ear seed products cannot be returned unless required by applicable consumer laws.

If you receive a damaged or incorrect item, please contact us within 7 days of delivery.

Approved refunds will be processed to the original payment method.

Intellectual Property

All content on this website, including:

  • Logos

  • Branding

  • Product descriptions

  • Images

  • Graphics

  • Educational content

  • Website design

is the property of The Ear Seed Co and may not be copied, reproduced, or distributed without written permission.

User Conduct

You agree not to:

  • Use the website unlawfully

  • Attempt to interfere with website security

  • Upload malicious software

  • Misrepresent your identity

  • Use website content without authorization

Limitation of Liability

To the fullest extent permitted by law, The Ear Seed Co shall not be liable for any indirect, incidental, consequential, or special damages arising from:

  • Use of our products

  • Reliance on website information

  • Website interruptions

  • Product misuse

Your use of the website and products is at your own risk.

Indemnification

You agree to indemnify and hold harmless The Ear Seed Co from any claims, liabilities, damages, or expenses arising from your use of the website or violation of these Terms.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of New Zealand.

Changes to Terms

We reserve the right to update these Terms of Service at any time.

Changes will become effective immediately upon publication on the website.

Contact Information

The Ear Seed Co